PRIVACY POLICY
Last updated: 09.01.2025
At Stichting RAqS, we value your privacy and are committed to handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your data, particularly when promoting our events, in compliance with the General Data Protection Regulation (GDPR).
Data Controller
Stichting RAqS is the data controller responsible for processing your personal data.
– Website: www.raqsexperiences.com
– Contact Email: [email protected]
– Address: Weteringschans 6, 1017SG Amsterdam
What Data We Collect
We collect the following types of personal data:
A. Contact Information: Name, email address, phone number.
B. Preferences: Event interests, preferences indicated in surveys or forms.
C. Marketing Data: Your consent to receive promotional emails, engagement with marketing content (e.g., clicks on emails).
D. Website Data: IP address, browser type, and cookies used for analytics and advertising.
Legal Bases for Processing
We process your data for advertising purposes under the following legal bases:
A. Consent:
– When you sign up for our newsletters or agree to receive event promotions.
– When you accept cookies that enable targeted advertising.
B. Legitimate Interests:
– To promote our events through tailored marketing campaigns.
– To analyse user behaviour to improve our marketing strategies.
How We Use Your Data
We use your personal data to:
– Send email newsletters, event updates, and promotional materials (only if you’ve consented).
– Display personalised advertisements on platforms like Google and social media (e.g., Facebook, Instagram).
– Analyse website traffic and user behaviour to refine our marketing efforts.
– Offer special discounts or ticket promotions tailored to your interests.
Sharing Your Data
We may share your personal data with:
A. Advertising Partners: Third-party platforms like Google Ads, Facebook Ads, and Instagram to display targeted advertisements.
B. Email Marketing Tools: Providers like Mail-chimp or similar platforms for sending newsletters.
C. Analytics Services: Tools like Google Analytics to understand website traffic and user behaviour.
We ensure that all third-party services comply with GDPR and only use your data as instructed by us.
Cookies and Tracking Technologies
We use cookies to collect data for advertising and analytics purposes.
Types of cookies we use:
– Necessary cookies: Essential for website functionality.
– Analytics cookies: Track how users interact with our website.
– Advertising cookies: Show targeted ads based on your preferences.
Your choices:
– Manage cookies via our cookie consent banner or browser settings.
– Opt-out of personalised ads via third-party platforms (e.g., Google Ads settings).
For more details, see our [Cookie Policy].
Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
– Access: Request a copy of your personal data.
– Correction: Update any inaccurate or incomplete data.
– Deletion: Request the deletion of your data (“right to be forgotten”).
– Objection: Object to data processing for marketing purposes.
– Withdraw Consent: Opt out of newsletters or targeted ads at any time.
To exercise these rights, contact us at: [email protected].
Data Retention
We keep your personal data only as long as necessary for the purposes described:
– Marketing Data: Retained until you withdraw consent.
– Event Data: Retained for up to 365 days after the event concludes.
Security Measures
We implement robust security measures to protect your data, including encrypted storage and restricted access to personal data.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, or how we handle your data, please contact us:
– Email: [email protected]
– Address: Weteringschans 6, 1017SG Amsterdam